Cloud calling and collaboration, delivered by Neton Technologies.
Cloud calling, contact workflows, collaboration, and migration delivered by Neton Technologies — scoped by AMS to fit how your teams actually communicate, including UAE-compliant deployment.
Delivered by Neton Technologies.
Cloud PBX is delivered exclusively by Neton Technologies. AMS defines the requirement, governs the relationship, and assures the outcome.
Exclusive Cloud PBX delivery partner
Visit partner- Extensions deployed
- 99.9%
- Call uptime
- <15 min
- Office moves without downtime
- 40+
Indicative figures — placeholders pending verification.
AMS begins with your operating requirement.
Scope, service levels, governance, risks, and success measures are agreed before any delivery begins.
- Businesses on ageing PBX hardware
- Multi-office or hybrid teams
- Business centres wanting per-office extensions
- Contact teams needing call flows and reporting
What the service covers.
Cloud PBX & IP telephony
Extensions, call handling, and voicemail delivered as a service, without on-site hardware.
Contact-centre & call flows
Queues, routing, recording, and reporting shaped around real customer journeys.
Teams & collaboration integration
Calling brought into Microsoft Teams and the collaboration tools your people already use.
Number porting & migration
Planned porting and cutover with continuity checks so calls keep flowing during the move.
Mobility & softphones
Desk, mobile, and desktop extensions aligned to each role, wherever people work.
UAE-compliant voice delivery
Deployment scoped for local regulatory and connectivity requirements.
One accountable relationship. A clear split of ownership.
AMS owns the requirement, the choice, and the assurance. The delivery team owns the day-to-day service.
Advise
Define the requirement, outcome, constraints, and success measures.
Document call flows and numbers.
Select
Confirm Neton Technologies against transparent fit criteria and agree scope.
Propose platform and configuration.
Mobilise
Own the transition plan, responsibilities, controls, and sign-off.
Port numbers and configure users.
Assure
Review performance, risk, and improvement; escalate on your behalf.
Support changes and resolve issues.
Service levels, governed by AMS.
Specific service-level figures are agreed per engagement. This is what AMS assures on every one.
| Dimension | What AMS assures |
|---|---|
| Requirement & numbering plan | AMS defines extensions, call flows, and the numbering plan before any platform is chosen. |
| Partner delivery | Neton Technologies delivers the voice platform; AMS confirms fit against the agreed requirement and governs the relationship. |
| Migration planning | Porting and cutover scheduled with continuity checks, so office moves happen without downtime. |
| Adoption & post-go-live review | Configuration, training, and a review after go-live to confirm the service is working as intended. |
Outcomes clients can point to.
[Client sector] — [measurable outcome]
A short story of the situation, how AMS defined the requirement and governed delivery, and the verified result. To be replaced with a real, approved case.
Client testimonial to be added once approved for publication.
Where this service usually begins.
These consulting engagements often come first, defining the requirement this service then delivers against.
Technology Sourcing
Make better technology and provider decisions through clear requirements, fair evaluation, and independent delivery assurance.
Explore Technology SourcingDigital Transformation
Turn technology change into a coordinated programme with clear business outcomes, ownership, and adoption.
Explore Digital TransformationWhat clients ask us.
Considering Cloud PBX? Define the requirement before choosing a provider.
A senior AMS consultant will help frame the need and confirm the right delivery model.